Welcome to Our Practice – Your First Visit

We're thrilled to welcome you to our dental family! Your first visit with us is an important step towards achieving and maintaining a healthy, beautiful smile. To ensure we provide you with the most comprehensive care, your initial appointment will be approximately 90 minutes long.


During this visit, we'll conduct a thorough evaluation that includes:

  • Bacterial Testing:

    As part of our commitment to personalized care, we perform a bacterial risk profile test. This allows us to understand your unique oral health needs and tailor your treatment plan accordingly.

  • Digital Scan and Photography:

    We use state-of-the-art technology to capture a detailed digital scan of your teeth. Additionally, we will take high-quality photos of your smile and teeth with our digital camera to assist in our assessment and treatment planning.

Before your appointment, please complete and submit all necessary forms. This allows us to confirm your reserved time slot and ensures we have all the information needed to provide you with the best care possible.


We look forward to helping you achieve your healthiest smile!

Welcome to Our Practice – Your First Visit

We're thrilled to welcome you to our dental family! Your first visit with us is an important step towards achieving and maintaining a healthy, beautiful smile. To ensure we provide you with the most comprehensive care, your initial appointment will be approximately 90 minutes long.


During this visit, we'll conduct a thorough evaluation that includes:

  • Bacterial Testing:

    As part of our commitment to personalized care, we perform a bacterial risk profile test. This allows us to understand your unique oral health needs and tailor your treatment plan accordingly.

  • Digital Scan and Photography:

    We use state-of-the-art technology to capture a detailed digital scan of your teeth. Additionally, we will take high-quality photos of your smile and teeth with our digital camera to assist in our assessment and treatment planning.

Before your appointment, please complete and submit all necessary forms. This allows us to confirm your reserved time slot and ensures we have all the information needed to provide you with the best care possible.


We look forward to helping you achieve your healthiest smile!

What to Bring to Your First Appointment

For your first appointment, please bring completed patient forms, the patient questionnaire, and your patient login information. These documents help us understand your medical history and dental needs, ensuring we provide the best possible care from the very start.

What to Expect at BU Dental

Prior to your appointment at BU Dental you will received online forms so our team can verify your information, so your actual visit is spent being treated. Upon arrival at BU Dental, our friendly team will welcome you to a private room. Here, we'll begin by collecting essential data, including a full mouth series of radiographs and a precise digital scan of your teeth using cutting-edge technology.


Next, our experienced dentist will join you for a comprehensive evaluation. We'll dive into your medical history, dental background, social habits, and nutritional analysis to gain a thorough understanding of your oral health needs. Following this, we'll conduct an oral cancer screening and airway analysis to ensure a comprehensive assessment.

Tailored Treatment Plans for a Healthy, Radiant Smile

Moving forward, we'll examine your oral tissues and teeth, identifying any areas of concern and discussing potential treatment options as needed. Our goal is to develop a personalized treatment plan that addresses your unique needs and goals, ensuring optimal oral health and a radiant smile.


Throughout your visit, our team will be available to answer any questions you may have and ensure your comfort every step of the way. At BU Dental, we're committed to providing you with exceptional care and helping you achieve and maintain a healthy, beautiful smile for years to come.

Tailored Treatment Plans for a Healthy, Radiant Smile

Moving forward, we'll examine your oral tissues and teeth, identifying any areas of concern and discussing potential treatment options as needed. Our goal is to develop a personalized treatment plan that addresses your unique needs and goals, ensuring optimal oral health and a radiant smile.


Throughout your visit, our team will be available to answer any questions you may have and ensure your comfort every step of the way. At BU Dental, we're committed to providing you with exceptional care and helping you achieve and maintain a healthy, beautiful smile for years to come.

BU Dental Membership Plans

Our CLUB BU is designed to provide greater access to quality dental care at an affordable price.

It's a discounted fee schedule for most services, only good at BU Dental Pleasant Hill. You save on everything from cleanings & fillings to cosmetic procedures and crowns!

Club BU Silver

(As low as a $1.50 per day)

20% off treatment excluding whitening & invisalign® 

  • NO yearly maximums
  • NO deductibles
  • NO claim forms
  • NO pre-authorization requirements
  • NO health questions
  • NO pre-existing condition limitations
  • NO waiting periods (immediate eligibility)

FREE Consultations

You will not be singled out for rate increases or cancellations.

You will not receive a membership card.

Your plan's effective date will be on file with our office.

Pediatric Membership available for kids up to 12 years of age

Club BU Silver

Club BU Gold

(As low as a $3 per day)

25% off treatment excluding whitening & invisalign® 

This program is a discount plan, not a dental insurance plan. It cannot be used:

  • In conjunction with another dental plan, dental insurance, or financing program such as CareCredit.
  • For treatment which, in the sole opinion of our doctors lies outside their scope.
  • For referrals to specialists.
  • For hospitalization or hospital charges of any kind.
  • For costs of dental care which are covered under automobile medical.
  • For services of injuries covered under workers' compensation.

This plan is only honored at BU Dental Pleasant Hill.

It cannot be used at any other dental office.

Club BU Gold

Insurance Information

Delta Dental is comprised of 39 member companies offering dental coverage in all 50 states, Puerto Rico and other U.S. territories, with a local presence in communities across the country. 


We Accept All PPO Insurances

At our practice, we are committed to making dental care accessible and affordable. That’s why we accept all PPO (Preferred Provider Organization) insurance plans. By accepting a wide range of PPO insurances, we aim to provide flexibility and convenience for our patients.

BU Dental FAQ

  • What should I expect when I first contact your practice as a new patient?

    When you first contact BU Dental, our friendly staff will guide you through the initial steps to get started as a new patient. We will provide you with access to our online portal, Oryx, where you can conveniently fill out all necessary medical, dental, and insurance information. This helps us understand your needs and prepare for your visit.

  • What qualifies as a dental emergency?

    Dental emergencies encompass a range of urgent situations that require immediate attention to alleviate pain, prevent further damage, or save a tooth. Examples include severe toothaches, knocked-out or loosened teeth due to trauma, uncontrolled bleeding from the mouth, sudden swelling or abscesses, and injuries to the mouth or jaw. If you're unsure whether your situation constitutes an emergency, don't hesitate to contact our office for guidance. We're here to help you navigate dental emergencies and provide prompt care when needed.

  • What is special needs dentistry?

    Special needs dentistry is a specialized branch of dental care that focuses on providing oral health services to individuals with physical, developmental, cognitive, or emotional conditions that require additional support or accommodations. This approach aims to address the unique needs and challenges faced by patients with disabilities, chronic illnesses, or other special needs, ensuring they receive safe, effective, and compassionate dental care tailored to their individual circumstances. At our practice, we are dedicated to offering inclusive and accessible dental services to patients of all abilities. If you or a loved one requires special needs dentistry, please don't hesitate to reach out to us for personalized care and support.

  • What is holistic dentistry?

    Holistic dentistry, also known as biological or integrative dentistry, is an approach to oral health care that considers the interconnectedness of the mouth and body. It focuses on treating the whole person rather than just isolated dental issues, taking into account factors such as nutrition, lifestyle, and environmental influences on oral health. Holistic dentists prioritize the use of biocompatible materials, minimally invasive techniques, and natural treatments to support overall health and well-being. At our practice, we embrace holistic dentistry principles to provide comprehensive and patient-centered care that promotes optimal oral and systemic health.

  • How is holistic dentistry different from regular dentistry?

    Holistic dentistry differs from regular dentistry in its comprehensive approach to oral health care. While traditional dentistry primarily focuses on treating specific dental issues, holistic dentistry considers the broader impact of oral health on the overall well-being of the body. Holistic dentists prioritize the use of biocompatible materials and minimally invasive techniques, avoid potentially harmful substances like mercury fillings, and emphasize preventative measures and natural treatments. Additionally, holistic dentistry takes into account factors such as nutrition, lifestyle, and environmental influences on oral health, aiming to promote systemic health and harmony throughout the body.

  • Who should go to a holistic dentist?

    Individuals who prioritize a holistic approach to health and wellness, value natural treatments, and seek comprehensive care that considers the connection between oral health and overall well-being should consider visiting a holistic dentist. Additionally, those with sensitivities to traditional dental materials or who are interested in avoiding potentially harmful substances like mercury fillings may benefit from the services offered by a holistic dentist. People of all ages and health backgrounds can benefit from holistic dentistry, as it emphasizes personalized, patient-centered care tailored to individual needs and preferences. If you're looking for a dental provider that aligns with your holistic health goals, a holistic dentist may be the right choice for you.

BU Dental FAQ

  • What should I expect when I first contact your practice as a new patient?

    When you first contact BU Dental, our friendly staff will guide you through the initial steps to get started as a new patient. We will provide you with access to our online portal, Oryx, where you can conveniently fill out all necessary medical, dental, and insurance information. This helps us understand your needs and prepare for your visit.

  • What qualifies as a dental emergency?

    Dental emergencies encompass a range of urgent situations that require immediate attention to alleviate pain, prevent further damage, or save a tooth. Examples include severe toothaches, knocked-out or loosened teeth due to trauma, uncontrolled bleeding from the mouth, sudden swelling or abscesses, and injuries to the mouth or jaw. If you're unsure whether your situation constitutes an emergency, don't hesitate to contact our office for guidance. We're here to help you navigate dental emergencies and provide prompt care when needed.

  • What is special needs dentistry?

    Special needs dentistry is a specialized branch of dental care that focuses on providing oral health services to individuals with physical, developmental, cognitive, or emotional conditions that require additional support or accommodations. This approach aims to address the unique needs and challenges faced by patients with disabilities, chronic illnesses, or other special needs, ensuring they receive safe, effective, and compassionate dental care tailored to their individual circumstances. At our practice, we are dedicated to offering inclusive and accessible dental services to patients of all abilities. If you or a loved one requires special needs dentistry, please don't hesitate to reach out to us for personalized care and support.

  • What is holistic dentistry?

    Holistic dentistry, also known as biological or integrative dentistry, is an approach to oral health care that considers the interconnectedness of the mouth and body. It focuses on treating the whole person rather than just isolated dental issues, taking into account factors such as nutrition, lifestyle, and environmental influences on oral health. Holistic dentists prioritize the use of biocompatible materials, minimally invasive techniques, and natural treatments to support overall health and well-being. At our practice, we embrace holistic dentistry principles to provide comprehensive and patient-centered care that promotes optimal oral and systemic health.

  • How is holistic dentistry different from regular dentistry?

    Holistic dentistry differs from regular dentistry in its comprehensive approach to oral health care. While traditional dentistry primarily focuses on treating specific dental issues, holistic dentistry considers the broader impact of oral health on the overall well-being of the body. Holistic dentists prioritize the use of biocompatible materials and minimally invasive techniques, avoid potentially harmful substances like mercury fillings, and emphasize preventative measures and natural treatments. Additionally, holistic dentistry takes into account factors such as nutrition, lifestyle, and environmental influences on oral health, aiming to promote systemic health and harmony throughout the body.

  • Who should go to a holistic dentist?

    Individuals who prioritize a holistic approach to health and wellness, value natural treatments, and seek comprehensive care that considers the connection between oral health and overall well-being should consider visiting a holistic dentist. Additionally, those with sensitivities to traditional dental materials or who are interested in avoiding potentially harmful substances like mercury fillings may benefit from the services offered by a holistic dentist. People of all ages and health backgrounds can benefit from holistic dentistry, as it emphasizes personalized, patient-centered care tailored to individual needs and preferences. If you're looking for a dental provider that aligns with your holistic health goals, a holistic dentist may be the right choice for you.

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